Virtual Counselling
If physically attending addiction treatment or mental health counselling is not practical or possible, consider Diamonds virtual counselling option.
Thanks to digital technology and our wellness expertise, at Diamonds, we are able to effectively offer virtual counselling as part of our Diamonds Wellness services.
What is virtual counselling?
Virtual counselling—also known as teletherapy, e-therapy, or online counselling—is the modern evolution of mental health care. It uses secure digital platforms such as video conferencing, phone calls, live chat, and email to connect clients with therapists across distances.
At Diamonds, virtual counselling brings professional mental health support closer to people in Kenya and beyond, breaking geographical, physical, and social barriers. It allows you to access care from the comfort of your home, your office, or even while travelling—without losing the essence of human connection that therapy requires.
While virtual counselling expands access, it also has limitations. The absence of physical presence can make it harder to fully observe body language or regulate intense emotions. That is why it works best when tailored to the right context, and not as a replacement for all forms of in-person care.
Anyone need mental wellness to have a quality and successful life . Call Diamonds Wellness today at (254) 791 200 277 to speak with an wellness experts . Our team is always ready to help.
Benefits of virtual counselling
1. Accessibility:
Distance, mobility challenges, or lack of transportation should not stand in the way of care. Virtual therapy bridges the gap for people living in remote areas, those with disabilities, or anyone whose schedules make in-person sessions difficult.
2. Cost-efficient:
By cutting down on travel and logistical expenses, online sessions often reduce the hidden costs of therapy, making mental health care more affordable and sustainable.
3. Convenience:
Therapy adapts to your life, not the other way around. With online therapy, you can schedule sessions around your work, school, or family responsibilities—fitting healing into your daily rhythm.
4. Privacy & Comfort
No waiting rooms, no chance encounters. Virtual therapy allows you to engage in sessions from spaces where you feel most safe and private, giving you freedom to open up without fear of stigma.
Rules, Ethics & Limitations of Virtual Counselling
Like all professional therapy, virtual therapy is guided by confidentiality, ethical standards, and respect for boundaries. However, it is important to recognize that it is not suitable for all cases. Severe conditions such as acute psychiatric illnesses, complex trauma, or advanced substance use disorders often require in-person, multidisciplinary care that online sessions alone cannot provide.
When used appropriately, virtual therapy is a powerful tool—a bridge that ensures support is never out of reach. It widens the doorway to healing, while respecting the depth and dignity of human connection.
Ready to start your wellness journey?
We’re here whenever you or your loved one need help to live the best life.
Call or chat:
0791 200 277 / 0101 200 277
Applying care, experience, and love to heal and bring hope for communities and families affected by substance use addictions and mental health conditions.
